Our policy lasts 5 days. If 5 days have gone by since your purchase on the website, unfortunately we can’t offer you a refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
However, if the item is defective or the error is ours, a FULL refund or replacement, including original shipping will be promptly made. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To return your product, you should mail your product to:
4990 Cadogan Place
New Albany, OH 43054
United StatesTo complete your return, we require a receipt or proof of purchase.
Shipping cost to return the item is the responsibility of the buyer and refund of the purchase price (minus original shipping charges) will be made promptly once the item has been received.
We are NOT responsible for orders that have not been received due to an incorrect address. If an address was entered incorrectly, or changed after the order was placed, there are no guarantees for a correction or replacement. If your package is lost in the mail, it will NOT be replaced unless the order has a $30 value or more.
In addition, orders are typically shipped out from our facility within 7 days. After leaving the facility it may take 5-19 days to receive. If your order has not been shipped out within the outlined period, send an email to firstname.lastname@example.org and you will receive an update regarding your order within 1-2 business days.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.